“Good
guys offer assistance”
and some complaint addresses
Help Departments of ISPIt's become common to find some providers offering a specific line to help their users in the process of eliminating spam mail. Here is a list of those I know of. As much as you can, I suggest that you prefer using one of these ISP rather than any of the "blacklisted" ones when looking for your own point of access to the Internet. Don't forget to use them when you need help for a SPAM event coming out of their domain. But remember to be polite and positive, they are suffering from SPAM as much as you do. And they can be powerful help, too. System Administrator of CyberGate Indirect.Com (Internet Direct Customer Service Manager) America On Line Abuse Department PSInet * Concentric NetWork Adminsitration Abuse Department of Frii.Net and Frii.Com Abuse Department of WorldNet.ATT.Net Abuse Department at CyberENet Network Strongly anti-SPAM postmaster of EUnet Communication Services Strongly anti-SPAM postmaster of EUnet Finland Abuse department of Microsoft Network Abuse Department of Whole Earth Networks Juno.Com postmaster will help you if needed, but they do not like to cancel accounts used as dropboxes. IBM.Net Abuse Department may reply with some cryptic automated messages while handling the case! * Abuse Department of MCI.Net ** Pacific Bell Internet reporting line *** Policy Department of Digex.Net SPAM fighting Department of ELI.Net Abuse Department of the iName mail forwarder Avana Communications Corp (Synapse) Abuse Administrator at Internet America *** Mail Administrator of Prodigy *** abuse@sprintlink.net may not help you but they're available from this huge spamming location Network Intensive Hostmaster *** Abuse Department of AGIS.Net they're the host to CyberPromotions! You can bump your complaints here, but do not expect anything. * Abuse Department of Crawford.com *** BellSouth *** Mole.org *** UU.Net Will they ever be useful to fight SPAM? It's an open question with a probable NO for answer. * Star-Telegram Online Services Tech Support *** CyberZone Internet Services / MicroLine Computer Systems *** Cristina Ruggieri of Italia.Com was specifically open-minded and pleasant during my scrutiny of a PSI-originated incident *** Postmaster of T.sqware (France and USA) *** VP Networks and Technology, SNIP *** Abuse at Ameritech.net is fining spammers 1000$ per infraction Abuse at Cogeco Cable (Ontario division - Hello Krista!) Abuse at Cogeco Cable (Québec division) Abuse at ArosNet Internet Services. Thanks Dave! *** SPAM fighting at TFZ.net. Merci Pascal ! *** SKYweb.net accepts SPAM-related complaints. Abuse chez Club-Internet.fr. Merci Sony ! Le support chez Club-Internet. *** A major service to help complaining to the right peopleThe Abuse.Net server will direct your complaints to the right address (as far as they know, of course) in domains. For this you just have to send your mail to domain.name@abuse.net and it will be directed to the appropriate postmaster@domain.name or spam@domain.name (or any other good address for that prupose). You have to first register by sending an empty message to Abuse.Net and replying as told in the instructions you will receive (to get registered at Abuse.Net). It's so great that I may leave the above list empty in the future. Other compaint linesTo report Pyramidal-Make-Money-Fast (and chain letters) schemes of junk e-mail (strictly illegal in the US) mail to the US Postal Service (USPS) or USPS help for mail frauds or possibly to the Federal Trade Commission. MMF (Make Money Fast) reports to the IRS could go to the IRS, but I no longer have a valid Email address there. For your information, the widely-dispatched abuse1040@irs.gov is a phony address and you can get nothing more than an error message from it. To report Stock Exchange-based frauds, mail to the Stock Exchange Commission (SEC). They will be able to help lock the guys down when it relates to Stock Exchange fraud (including stock price manipulation). To report frauds to the Federal Trade Commission, mail to the FTC against UCE for plain UCE or the FTC against pyramidals for Pyramid mail schemes. To report frauds in relation with its domain of operation, mail to the Food and Drug Administration (FDA). For specific SPAMs that are pushing some products that may not be properly registered in the US by the FDA. To report frauds in relation with software piracy, mail to Microsoft or to the BSA (Business Software Alliance). Thanks to all of them! Some more help to remove SPAM from your mailboxAt some sites, you may also find various sorts of help. I have selected a few of them, not necesarily knowing their exact effectiveness. I only hope you will benefit. I some cases, I can recommend them. A good example of anti-SPM ISP: NetcomHere is the answer you can get from complaining to Netcom Abuse department. A great way of kicking them out! Hello,
Thank you very much for the notification of our users actions.
We have terminated the personal IX account of our user for breaking our
policies. If that user owned a web site that was being advertised, that
site should no longer be accessable. It can take up to 24 hours for the
site to clear from our servers, however.
In the future we will not allow this person to purchase another account
through us, at NETCOM. In addition, this user was charged our mandatory
UCE Clean-up fee of $200.00 for this incident. NETCOM has very strict
anti-spam policies and we do in no way support any type of UCE.
If you receive any further contact from this user through NETCOM, please
contact us immediately. For more information on our Acceptable Usage and
Guidelines, please review them at this website.
http://www.netcom.com/netcom/aug.html
We apologize for any inconvenience our user may have caused.
Eric
ICG NETCOM Policy Management
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ICG NETCOM Communication Services, Inc. abuse@netcom.com
NETCOM Policy Management: (408) 881-3499 24 hr. 7 Days/Week
24-Hour Technical Support: (408) 881-1810 support@netcom.com
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If you can add some entries here, if you can state the exact effectiveness of some of these people, you're most welcome. |
http://www.SpamAnti.net/
Copyright (C) 1996-2008 - Yves Roumazeilles (all rights reserved)
Last update: 26-jul-08